DO YOU ACCOMODATE DIETARY PREFERENCES?
Yes, provide substitutions ONLY for vegetarian diets. We do not provide for gluten-free or other types of food allergy.
WHAT IS YOUR CANCELLATION POLICY?
You can cancel and get a full refund up to 24 hours prior to the tour. We do not accept cancellations by phone, they must be in writing for our mutual records. However, no refunds are granted for cancellations within 24 hours from tour start time as your space is guaranteed at the tour.
DO YOU OFFER PRIVATE TOURS?
Yes, we offer private tours with a minimum of 6 and maximum of 30 people. To request a private tour, please CONTACT US
CAN I BRING A CHILD?
Children not eating can attend free of charge. You are welcome to bring a baby stroller. Please note we are touring medieval villages and the streets may not be evenly paved. Also, you might have to climb some steps.
DO YOU SEND PARKING INSTRUCTIONS?
Yes, once you purchase your ticket, we will send you an email with directions, parking details and meet-up location. In certain places you will be responsible fo paying fo parking of your car.
IS THERE ENOUGH FOOD ON THE TOURS?
We’ll do several food stops in each tour and you will be able to taste many different dishes and drinks. Food tour tastings make up a substantial lunch portion. It’s a food tour, you will not go home hungry!
GIFT CARDS
To purchase gift cards, please visit the GIFT CARD page.
HOW DO I BUY TICKETS?
Tickets can be purchased on line at the BOOK NOW page.
WHAT TYPE OF PAYMENT DO YOU ACCEPT?
Payment is online, all major credit cards are accepted. Your credit card will be processed by Eztix that accepts secure online payments.
HOW LONG ARE THE TOURS?
All of our tours are between 4 and 5 hours depending on the type of tour and the size of the group.
HOW MUCH WALKING IS INVOLVED?
We walk about half a mile or 1 mile at all of our tours. We make plenty of resting stops in between. We walk at a slow pace.
ARE THE TOURS WHEELCHAIR ACCESSIBLE?
As we walk through medieval villages, please email us for further information and we will be happy to assist you.